Shipping Policy
Thank you for choosing Alviano (https://alviano.in). We are committed to delivering your orders in a timely and reliable manner.
1. Order Processing Time
- All orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation and tracking details once your order is shipped
2. Shipping Time
Estimated delivery times:
- Within India: 3–7 business days
- Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to external factors such as courier delays or unforeseen circumstances.
3. Shipping Charges
- Shipping charges will be calculated at checkout
- We may offer free shipping on selected products or promotional offers
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS. You can track your order using the provided link.
5. Delays in Delivery
While we strive to deliver your order on time, delays may occur due to:
- Weather conditions
- Courier service issues
- High demand periods
Alviano is not responsible for delays caused by third-party courier services.
6. Incorrect Address
Please ensure that your shipping address is correct at the time of placing the order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Failed Delivery Attempts
If delivery fails due to unavailability or incorrect details, the courier may attempt re-delivery. Additional charges may apply in such cases.
8. Contact Us
If you have any questions regarding shipping, feel free to contact us:
📧 Email: contact@alviano.in
🌐 Website: https://alviano.in